Murky Business of Chinese Merchandise on Amazon’s US Site

Posted by Wolf Richter

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As Amazon “aggressively recruited Chinese manufacturers and merchants” to sell to US consumers, its China team “saw increasing patterns of fraud, counterfeits and unsafe products.” But consumers have no clue where the sellers are and where the products came from.

Everybody who buys enough on Amazon has noticed this: Buyer beware!

You get a mix of Amazon’s own merchandise and the third-party market place, which accounts for over half of Amazon’s physical gross merchandise sales. You’re surrounded by good merchandise, fakes, and dangerous products made overseas. There are legit sellers, legit manufacturers, and dubious sellers and manufacturers. You don’t know who or where the seller or manufacturer is because they don’t have to disclose it, including many sellers in China. It’s all there, the good, the bad, and the ugly, and buyers have to sort it out on their own. Even many of the product reviews are fake.

We’ve had good experiences too: We bought a set of cotton sheets via the Amazon platform from the manufacturer in India. Because it cut out all the middlemen, except the Amazon platform, the price was a fraction of the price of similar-quality sheets – also made in India – at a big-name US department store. And we got it a couple of days after ordering it. That’s one end of the spectrum…CLICK for complete article